Posted on 7/8/2019 9:22 AM By Ken Suarez
As cliche as the phrase is, the necessity of “service with a smile” really rings true across multiple industries. After all, nobody likes to be greeted by a dour face and a muttered “how can I help you?” When, really, you know the person would rather be doing anything than helping you. It would probably prompt you, as the customer, to walk away; however, if you’re feeling particularly sassy, you might like to tell the service person that they could help you by changing their attitude!
Posted on 6/17/2019 4:00 AM By Ken Suarez
HOAs are some of the most fundamentally misunderstood community organizations out there. Face it: they’ve got a bad rap. Outsiders think they’re stuffy and unnecessary; this is mostly due to the extra cost that living in a HOA-managed neighborhood entails. But, when managed correctly through property management companies such as RowCal, there’s nothing better than an HOA to help a neighborhood bloom and to nurture the surrounding community.
Posted on 12/10/2018 7:30 AM By Ken Suarez
Although winter is in full swing, there are still several months of cold weather ahead. Snow and ice may still be on the way. But it’s not too late to make the necessary arrangements to prepare your HOA for winter weather. As an HOA board, you can help your community stay safe this winter.
Posted on 10/22/2018 4:00 AM By Ken Suarez
The first thing you need to know when an HOA member moves away is that your HOA board needs to prepare for the move in advance, A.K.A. before the new member moves in. If you have no HOA regulations set in place, then you have no legal right to enforce anything on the member who is moving away.
Posted on 7/23/2018 4:00 AM By Ken Suarez
Emergencies are unavoidable. No matter how diligent your management team is, events may occur that are entirely out of your control. Natural disasters, maintenance issues, and even upset tenants can wreak havoc on your property. What you can control, however, is how you deal with these types of situations.
Posted on 5/21/2018 4:00 AM By Ken Suarez
Maintaining your townhome is important, especially in spring. Preventive maintenance helps you avoid costly repairs from negligence down the road. Spring is a great time to remind you to take care of the exterior of your townhome. RowCal brings you the six main preventive maintenance projects you should concentrate on this spring.
Posted on 4/23/2018 7:35 AM By Ken Suarez
A reserve fund for your Homeowners Association (HOA) townhouse maintenance is important to the solvency of your townhouse community. Large maintenance items are costly, and a reserve fund can cover those expenses if managed properly. If reserve funds do not exist when large repairs or maintenance occurs, your HOA will have to levy a special assessment to owners. RowCal has resources for planning and budgeting for reserves to handle funding of townhouse maintenance.
Posted on 3/19/2018 7:28 AM By Ken Suarez
Preventive maintenance for townhouses saves you money in costly repairs down the road. As a Homeowners Association (HOA), you have a responsibility to keep common elements within the townhome community maintained. Most states require HOA boards to have a written maintenance plan for these areas. By using our property managment consulting services with tried and true methods of preventive maintenance measures developed by our experts, you can keep your property maintained and in compliance.